Updated Articles

  1.  Whitelisting Catholic Social Media to Receive Our Emails

    Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider.  Here’s what you can do to make sure that doesn’t happen:  Gmail:  Move any message from the @...
  2. How is Catholic Social Media content better than what we are using right now?

    How is your content better than what we are using right now? While some parishes do use our service as their sole source of social media content, most use our material alongside important local posts that focus on parish announcements, photos, an...
  3. How to Invite Other Staff Members into the Platform

    If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
  4.  How to Use Post Personalization Parameters

    How to edit your post text personalization parameters and publish posts with them
  5. How to Avoid Unwanted Characters in Post Copy: HTML vs Plain Text

    To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
  6. How to Post to Different Social Media Accounts at Different Times

    I’d like to post to different social media accounts at slightly different times. How do I do that? Begin by clicking on the first post you want to use and then schedule it to your first platform. Then, return to the Planner page, click the post a...
  7. When Should You Re-Share Content?

    You may have heard the old saying: if you’re not paying FOR the product, you ARE the product. This is 100% true on social media. There are hundreds of incredible Catholic publishers, personalities, and ministries giving away free graphics, videos, a...
  8. How to Accept a Pending Partnership Request in Meta

    Login to your parish Facebook page Click “Meta Business Suite” in the left-hand sidebar Click into the top left to select your business account that owns your Facebook page (be sure to click the gear icon next to it) 4. Click “Requests” 5. ...
  9. How to Edit or Delete a Post

    How to edit or delete a post you scheduling in Catholic Social Media.
  10. How to create your own posts

    How to create your own content within Catholic Social Media