In addition to posting at the right times and following the 8:1 rule, another way to think about driving engagement and reach is the different post choices you can make on social media. At the end of the day, there are six ways to engage your audience. Of these six methods, three tend to lead to aboveaverage engagement and reach (see below). This does not mean that you should always avoid status updates, links, and events! However, by surrounding them with more photos, videos, and questions, you’ll have an engaged community that is active enough to properly receive them. Think of the following example: You have a large parish festival coming up. It is your parish’s top community-building event for the year, but you don’t have enough volunteers. Is it better to a) Send volunteer requests every few days, with increasingly desperate language and passive-aggressive reminders that everyone needs to do their part and volunteer? or b) Build excitement for the event and energize your community with photos, videos, and testimonials and THEN ask for help? The answer is clearly “b.” The best parishes use social media to engage and excite parishioners and build momentum for their activities. Then, once they have people’s attention, they use social media as part of a multi-channel approach to securing volunteers. Since 2019, we have shepherded hundreds of parishes through the Catholic Social Media free trial, and we’ve run a number of detailed research projects with dioceses across the United States and Canada. Here’s what we learned. |
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