Popular Articles

  1. How to Upload Multiple Images in One Post (for dioceses) New

    Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media for your parishes. Posts with four or less images can be published to Facebook, In...
  2. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  3.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
  4. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  5. How to Set Start and End Dates for Your Resource Categories

    Resource categories can now be automatically archived with dates! All categories will have a start and end date, so you can schedule things in advance and trust they'll be archived at the appropriate time. To set a start and end date, just click...
  6. How to Publish a Suggested Post for Your Parishes

    We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
  7. What is the difference between Weekly, Monthly, Seasonal, and Evergreen posts?

    These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
  8. How to Create a Story (for dioceses) New

    Stories are a type of post supported by Facebook and Instagram. Once posted by a parish, they last 24 hours and go away. They are a great way to engage their current followers. To publish a Story through Catholic Social Media for your parishes:...
  9. Generational Reach

    Can you really reach young people with Catholic Social Media?   Social media is always tracking detailed demographic information about your followers and people reached. With a little digging, you can learn the age and gender breakdown of t...
  10.  How to Add a Cover Image to a Category in Resources

    Cover images (or thumbnails) are an easy way to show a preview of what's inside a category in the Resources section. It also makes your Resources section more visibly appealing and easier to navigate. Here's how cover images works: First, the to...