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Last Updated: 01/29/2024
in For Dioceses
You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
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Last Updated: 09/08/2025
in For Dioceses
Resource categories can now be automatically archived with dates! All categories will have a start and end date, so you can schedule things in advance and trust they'll be archived at the appropriate time. To set a start and end date, just click...
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Last Updated: 02/07/2024
in For Parishes
When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that? Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
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Last Updated: 02/07/2024
in For Parishes
I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password. If you’re not re...
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Last Updated: 02/07/2024
in For Parishes
These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
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Last Updated: 11/14/2025
in For Dioceses
We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
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Last Updated: 01/29/2024
in For Dioceses
On the Planner page of Catholic Social Media, you'll notice a dropdown with a few different categories. Here's how they function. Recently Distributed These are posts that have already been published and are visible to your parishes right now....
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Last Updated: 08/07/2023
in For Parishes
Visit us at csm.prengersolutions.com Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
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Last Updated: 06/05/2024
in For Dioceses
Stories are a type of post supported by Facebook and Instagram. Once posted by a parish, they last 24 hours and go away. They are a great way to engage their current followers. To publish a Story through Catholic Social Media for your parishes:...
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Last Updated: 01/29/2024
in For Dioceses
When you create a post and add a video file to it, the Catholic Social Media system will automatically recognize it and give you an "Add cover photo" option on the bottom lefthand side of the video preview: Once you upload a cover photo, that w...