Popular Articles

  1. Do Parishes Need Hashtags?

    We get this question a lot – “The church down the street has its own hashtag. It seems to be everywhere. Should we be doing the same?” In short…yes! Like a parish mission statement, logo, website address, or Facebook vanity URL, a parish hashtag ca...
  2.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
  3. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  4. How to Start a 30-Day Free Trial for Your Parish

    Visit us at csm.prengersolutions.com  Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
  5. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  6. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  7. How to Publish a Suggested Post for Your Parishes

    We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
  8.  How to Add a Cover Image to a Category in Resources

    Cover images (or thumbnails) are an easy way to show a preview of what's inside a category in the Resources section. It also makes your Resources section more visibly appealing and easier to navigate. Here's how cover images works: First, the to...
  9. Audience Size: The Diocese or Parishes?

    In October 2022, the Catholic Social Media team compared and contrasted diocesan social media audiences versus parish audiences in several different U.S. dioceses and archdioceses. Here's what we found: No matter what, only a small number of peopl...
  10. What is the difference between Weekly, Monthly, Seasonal, and Evergreen posts?

    These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...