Popular Articles

  1. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights t...
  2.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
  3. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  4.  How to Link Directly to a Category in Resources

    You can create direct, unique links for all of your categories and subcategories in order to send parishes, schools, and other organizations directly to the items you need them to access. To copy the unique link for a given category: 1. Go to th...
  5. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  6. Everything You Need to Know as a Third-Party Content Creator

      Introduction Catholic Social Media now supports third-party content creator logins, making it easier for partners and creators to create and distribute content to thousands of parishes and dioceses across the country. This guide walks...
  7. How to Publish a Suggested Post for Your Parishes

    We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
  8. How to Create a Story (for dioceses) New

    Stories are a type of post supported by Facebook and Instagram. Once posted by a parish, they last 24 hours and go away. They are a great way to engage their current followers. To publish a Story through Catholic Social Media for your parishes:...
  9. What is the difference between Weekly, Monthly, Seasonal, and Evergreen posts?

    These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
  10. Focus on Digital Evangelization

    As a Catholic parish that wants to reach out to as many people as possible with the Good News, where should you start? How about a place where you can reach more than 80% of the American population (ages 12+)? Or a place where adults spend more than...