Updated Articles

  1. Understanding the Accounts Screen

    The "manage accounts" screen is broken up into three sections. Here's how to understand them: Summary Card This section gives you key information at a glance, such as your diocese's account owner, the status of your Diocesan Essentials subscripti...
  2. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights to ...
  3. Audience Size: The Diocese or Parishes?

    In October 2022, the Catholic Social Media team compared and contrasted diocesan social media audiences versus parish audiences in several different U.S. dioceses and archdioceses. Here's what we found: No matter what, only a small number of peopl...
  4. Analytics Filters

    The analytics page is helpful for understanding how your parishes and content are performing. The filters on the lefthand side (shown below) will help you tailor this page so that you can have exactly the right information at your fingertips: H...
  5. How to Mention Other Accounts in Your Posts

    You may wish to mention other accounts in the post caption in order to spark engagement and collaboration. Mentioning other accounts is easy! All you have to do is type the "@" into the copy of your post, followed by the exact username of the accoun...
  6. Common Facebook Scams and What You Need to Know

    Scammers are always at work and it's important to be aware of the latest scam going around to protect yourself and the parish. Here we'll document common Facebook scams you should be on the lookout for. Fall 2023 Many Facebook pages have received...
  7. Using Grammarly

    We all know about the spelling and grammar tools built into Microsoft Word or Google Docs, but a few years ago I was introduced to another tool that I now rely on for a little help any time I am writing or proofreading. It's called Grammarly and c...
  8. Using the Bookmarks Bar

    You likely have at least a handful of websites you visit every day. You may have them bookmarked or you may simply rely on your web browser’s history to fill in the address as you start typing. But are you using the very convenient and visuall...
  9. Protect Your Computer from Cyber Attacks

    With the uptick in working remotely since 2020, cyber-attacks are happening more and more often. The FBI reported a 300% increase in reported cybercrimes since the COVID-19 pandemic began. According to a study by the University of Maryland, attacks ...
  10. Publishing Mass Times Online

    The liturgical year is complicated, which means you regularly need to re-publish your Mass times… everywhere . This is important because many nominal Catholics start searching for Mass times around Christmas or Easter to help decide where they will ...