Popular Articles

  1. How to Start a 30-Day Free Trial for Your Parish

    Visit us at csm.prengersolutions.com  Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
  2. How to Avoid Unwanted Characters in Post Copy: HTML vs Plain Text

    To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
  3. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  4. How to Create a Story (for parishes) New

    Stories are a type of post supported by Facebook and Instagram. They last 24 hours and go away. They are a great way to engage your current followers! To publish a Story through Catholic Social Media: 1. Click "Create Post" from the Planner or...
  5. How a Catholic Social Media Trial Works

    Introduction Since its inception in 2018, Catholic Social Media has always started with a 30-day free trial that comes with no financial obligation. Over the years, thousands of North American parishes have taken advantage of this, resulting...
  6.  How to Use Content Tags

    You can easily categorize all of the social media content and resources you create by adding content tags. To create a content tag, you can click on your profile > Manage Content Tags. From there, simply type your tag name and click "Add...
  7. Reach Your Neighbors with Facebook's Sharing Algorithm

    Facebook has given a secret gift to parishes    Since Meta purchased Instagram in 2012, the developers at Facebook have been working really hard to be the social media channel of choice for neighborhood groups and local businesses. They’ve ...
  8. How do I access Catholic Social Media?

    Our service is located at csm.prengersolutions.com . If you are trying out our service, click on the link to begin a four-week free trial with no financial commitment. If you are already a subscriber, enter your email address and log in. If you do ...
  9. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  10.  Whitelisting Catholic Social Media to Receive Our Emails

    Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider.  Here’s what you can do to make sure that doesn’t happen:  Gmail:  Move any message from the @...