New Articles

  1. How to Convert a Personal Facebook Account to a Page

    While you can't directly convert a personal Facebook account to a Page, there are best practices and steps to follow to get your parish Facebook Page set up correctly. Create a new Facebook page for your parish following these steps . Alert y...
  2. How to Use the Analytics Section

    You can see how your social media profiles and content is performing in the Analytics section. Toggle by month, year, social media grouping, and platform to easily get a pulse on your community. To see how each individual piece of content i...
  3. How to Manage Your Subscription and Billing

    You can manage your subscription and billing details by logging in, clicking on your profile image, then clicking "Subscription." Once there, you can change your plan, cancel it, manage billing contacts, and update your payment methods. ...
  4. Using Grammarly

    We all know about the spelling and grammar tools built into Microsoft Word or Google Docs, but a few years ago I was introduced to another tool that I now rely on for a little help any time I am writing or proofreading. It's called Grammarly and c...
  5. Release Notes (last updated 7/16/2024)

    October 2024 New Features Updated display for text-only posts: Show "text only post" graphic. Individual post analytics now have a zoom-in functionality:  While viewing individual posts analysis, you can click the magnifying glass to expand...
  6. Resource Release Schedule

    The Catholic Social Media team regularly updates the Resources section of the platform for Parish Premium subscribers. Though there are exceptions, you can expect this seasonal schedule to apply broadly. We've kept to this schedule since 2019: ...
  7. Analytics Filters

    The analytics page is helpful for understanding how your parishes and content are performing. The filters on the lefthand side (shown below) will help you tailor this page so that you can have exactly the right information at your fingertips: H...
  8. How to Build Out and Use Your Resources Section

                    The Resources section of Catholic Social Media is where you can house and distribute anything and everything you need to get in front of parishes for easy access. Bulletin inserts, flyers, letter templates, graphics, yo...
  9. Understanding the Accounts Screen

    The "manage accounts" screen is broken up into three sections. Here's how to understand them: Summary Card This section gives you key information at a glance, such as your diocese's account owner, the status of your Diocesan Essentials subscripti...
  10. Planner Categories

    On the Planner page of Catholic Social Media, you'll notice a dropdown with a few different categories. Here's how they function. Recently Distributed These are posts that have already been published and are visible to your parishes right now....