New Articles

  1. How to Link Directly to a Category in Resources

    You can create direct, unique links for all of your categories and subcategories in order to send parishes, schools, and other organizations directly to the items you need them to access. To copy the unique link for a given category: 1. Go to th...
  2. How to Add a Cover Image to a Category in Resources

    Cover images (or thumbnails) are an easy way to show a preview of what's inside a category in the Resources section. It also makes your Resources section more visibly appealing and easier to navigate. Here's how cover images works: First, the to...
  3. How to Set Start and End Dates for Your Resource Categories

    Resource categories can now be automatically archived with dates! All categories will have a start and end date, so you can schedule things in advance and trust they'll be archived at the appropriate time. To set a start and end date, just click...
  4. Everything you need to know as a third-party content creator

      Introduction Catholic Social Media now supports third-party content creator logins, making it easier for partners and creators to create and distribute content to thousands of parishes and dioceses across the country. This guide walks...
  5. How to Publish a Suggested Post for Your Parishes

    We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
  6. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  7. How to Deal With Spam Comments

    Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...
  8. How to Pay with eCheck

    We support ACH transfers (eCheck) to pay for your subscription renewal. To pay with eCheck, follow these steps: Login to Catholic Social Media Click your profile image Click "Subscription" Click "Manage Payment Info" Click "Add Payment Me...
  9. How to Mention Other Accounts in Your Posts

    You may wish to mention other accounts in the post caption in order to spark engagement and collaboration. Mentioning other accounts is easy! All you have to do is type the "@" into the copy of your post, followed by the exact username of the accoun...
  10. How to Accept a Pending Partnership Request in Meta

    Login to your parish Facebook page Click “Meta Business Suite” in the left-hand sidebar Click into the top left to select your business account that owns your Facebook page (be sure to click the gear icon next to it) 4. Click “Requests” 5. ...