Popular Articles

  1.  How to Connect Your Social Media Accounts

    Getting your social media accounts set up with Catholic Social Media is easy! If this is your first time with Catholic Social Media, you'll be visited with a splash screen and invited to connect your social account. Just click this button to get st...
  2. How to Invite Other Staff Members into the Platform

    If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
  3.  How to Use Post Personalization Parameters

    How to edit your post text personalization parameters and publish posts with them
  4. General Image and Video Guidelines

    Accepted File Types   Files must have a file type (extension), such as .jpg, .jpeg, .png, .webp, .gif, .mp4, .mov,  or .av i.   Only one video is allowed per post for Twitter, Facebook, and Instagram.  Video URLs must be in an accepted video ...
  5.  Scheduling Posts in Advance

    Sharing fresh, relevant content every day of the week doesn’t mean you have to actually log in to Catholic Social Media and post every day.   Instead, our system lets you schedule your posts days, weeks, or even months in advance.  On th...
  6. How to Claim Ownership of a Facebook Page

    If you are not listed as an owner or admin of your parish Facebook page, you won't be able to do much with it. The first thing you need to do is figure out who the owner is. This might be Father, a past employee, or volunteer. You'll want to reach ...
  7. Setting Up Your Instagram Business Account and Connecting it to Facebook

    In order to connect both your Facebook and Instagram to Catholic Social Media, your Instagram must be set as a business account and it must be linked to your Facebook page in the Meta Business Suite. First, to set your Instagram account to a busine...
  8. How to Mention Other Accounts in Your Posts

    You may wish to mention other accounts in the post caption in order to spark engagement and collaboration. Mentioning other accounts is easy! All you have to do is type the "@" into the copy of your post, followed by the exact username of the accoun...
  9. How to Edit or Delete a Post

    How to edit or delete a post you scheduling in Catholic Social Media.
  10. What Type of Social Media Posts Work Best?

      In addition to posting at the right times and following the 8:1 rule, another way to think about driving engagement and reach is the different post choices you can make on social media. At the end of the day, there are six ways to engage yo...