Popular Articles

  1. How to Accept a Pending Partnership Request in Meta

    Login to your parish Facebook page Click “Meta Business Suite” in the left-hand sidebar Click into the top left to select your business account that owns your Facebook page (be sure to click the gear icon next to it) 4. Click “Requests” 5. ...
  2.  How to Connect Your Social Media Accounts

    Getting your social media accounts set up with Catholic Social Media is easy! If this is your first time with Catholic Social Media, you'll be visited with a splash screen and invited to connect your social account. Just click this button to get st...
  3. How to Create a Multi-Image Post

    You can now create posts with multiple images in Catholic Social Media. This allows parishes, schools, and organizations to share photo sets and visual updates in one post. Your browser does not support HTML5 video. Creating a Multi-Im...
  4. How to Merge Multiple Facebook Pages

    You may have multiple Facebook pages that you wish to merge into one. Facebook makes this possible, but a few things you'll want to keep in mind before getting started... Check that the Facebook username is available if you are thinking of changin...
  5. How to Invite Other Staff Members into the Platform

    If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
  6. How to Claim Ownership of a Facebook Page

    If you are not listed as an owner or admin of your parish Facebook page, you won't be able to do much with it. The first thing you need to do is figure out who the owner is. This might be Father, a past employee, or volunteer. You'll want to reach ...
  7. General Image and Video Guidelines

    Accepted File Types   Files must have a file type (extension), such as .jpg, .jpeg, .png, .webp, .gif, .mp4, .mov,  or .av i.   Only one video is allowed per post for Twitter, Facebook, and Instagram.  Video URLs must be in an accepted video ...
  8. What Type of Social Media Posts Work Best?

      In addition to posting at the right times and following the 8:1 rule, another way to think about driving engagement and reach is the different post choices you can make on social media. At the end of the day, there are six ways to engage yo...
  9. How to Deal With Spam Comments

    Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...
  10.  How to Post Content

    Begin by clicking on the "Planner" in Catholic Social Media. Here you will see all kinds of content. There are items for this week, next week, the month, the season, and Evergreen/Forever content. Pick one that suits your communi...